Contact us

This pageWe have prepared frequently asked questions and answers.
If your question is not answered on the Frequently Asked Questions page, please contact us using the email address below.

●Inquiries about orders and products

For inquiries regarding orders and products, please send to the email address below.

　staff@tonkachi.co.jp

●About inquiries regarding artists

For business inquiries such as licensing, interviews, new business inquiries, etc., please contact us using the respective forms.
Please also note that it may take some time for us to respond to your inquiry.
Personal information will be handled appropriately in accordance with the "Purpose of Use of Personal Information".

●About license

Inquiry regarding commercialization rights permission
Inquiries regarding advertising/sales promotion/prizes, etc.
Press inquiries

●About product handling

About new transactions
Inquiries about fairs and events

Inquiries will only be accepted via email on the following business days.
If you contact us on a regular holiday, we will respond on the next business day.

Tonkachi Co., Ltd.
Monday to Friday 10:00-18:00
Closed: Saturdays, Sundays, and holidays
staff@tonkachi.co.jp