inquiry

This pageWe offer frequently inquired and answers.
If you do not solve the common inquiry page, please contact us from the following e -mail address.

● Inquiries about order / product

For inquiries about your order / product, please send it to the following email address.

　staff@tonkachi.co.jp

● About inquiries regarding artists

For business inquiries such as licensing, coverage, and new transactions, please contact us from each form.
Please note that we may take some time to reply regarding the contents of the inquiry.
Personal information will be handled appropriately according to "The purpose of use of personal information".

● About license

Inquiries about commercialization rights
Inquiries about advertising / sales promotion / prizes, etc.
Inquiries related to press

● About the handling of products

About new transactions
Inquiries about fair / events

Inquiries are available only by email on the following business days.
If you contact us on the regular holiday, we will reply to the next business day.

Tonkachi Co., Ltd.
Monday -Friday 10: 00-18: 00
Regular holiday: Saturdays, Sundays, and holidays
TEL: 03-5728-5147
staff@tonkachi.co.jp