Returns and exchanges of products for customer's convenience cannot be basically accepted.
We cannot accept returns or exchanges of products that have been more than one week after delivery or products that have been damaged or stained under customer's responsibilities.
The quality is perfect, but if the product is damaged or stained, or if it is different from your order, contact Staff@tonkachi.co.jp within 7 days after delivery of the product. please give me.
(In this case, the shipping cost will be borne by our shop.)